Pace helps a leading law firm secure insurance in just six weeks 

By connecting existing knowledge, assets and protocols, Pace helped a leading law firm build an insurer-ready business continuity plan, delivered in under six weeks and without the £300k price tag. 

Challenge 
A leading London law firm faced an urgent and unexpected threat to its operational continuity: its insurance providers refused to renew critical policies just six weeks before expiration. The firm’s business continuity plan was deemed inadequate, placing it in the insurer’s highest risk category. Initial consultations with business continuity specialists produced lead times of 3–6 months and projected costs of £300,000 – both well beyond what the firm could afford in the time available. 

Objectives 
The immediate objective was clear: develop a viable business continuity plan that would satisfy insurers before the renewal deadline. The firm needed a fast, cost-effective solution that could demonstrate organisational resilience and readiness for a range of emergency scenarios. 

Approach 
Pace responded within two days with a radically different approach, treating the challenge not as a new creation exercise, but as a matter of connecting the dots. We believed the insight, documentation, and processes already existed within the firm. Our role was to uncover them, validate them, and build a coherent, insurer-ready plan using what was already in place. 

Implementation 
Pace led a rapid discovery and coordination process, working closely with internal teams to identify existing assets, scenarios, and emergency protocols. Through focused workshops and hands-on collaboration, we linked previously siloed efforts into a single, cohesive business continuity plan. This enabled the firm to meet insurer requirements without delay or disruption. 

Results 

• A compliant, insurer-ready business continuity plan delivered in under six weeks 

• Avoided £300,000 in external consultancy costs 

• Insurance policies successfully renewed, protecting the firm’s operations and reputation 

• Internal teams empowered with a clearer, joined-up view of continuity planning