Senior Project Manager, Business Transformation (Consultant / Senior Consultant) – Legal

Job Title:  Senior Project Manager, Business Transformation (Consultant) 

Location: London, hybrid (2-3 days per week in office) 

Duration: Permanent   

Start: ASAP  

At Pace, our consultants genuinely care about the impact our work has on our customers and their customers alike. We are ‘problem solvers’ who call on our collective experience, knowledge and skills to support customers to access benefits early.  

Our mission is to create environments that thrive for our customers; we enable this by providing transformation, process optimisation, and automation services, all with the aim of enabling our customers to harness human autonomy.  

We are reimagining how transformation services are delivered, taking a human-centered approach, and our work is having a material impact on people’s lives. If this resonates with you, we would love to hear from you. 

 We are seeking a Senior Project Manager to lead and deliver large-scale business transformation projects, focused on optimising the operations functions of an international law firm. The successful candidate will own the delivery of numerous workstreams within the programme, ensuring alignment with the firm’s strategic objectives. 

Please note that this is an urgent requirement and we will prioritise applications with immediate availability. 

Key responsibilities: 

• Programme Leadership: Plan, manage, and deliver projects, ensuring alignment with the firm’s strategic objectives, timelines, and budgets.

• Stakeholder Engagement: Act as the primary liaison for senior stakeholders, providing regular updates, addressing concerns, and ensuring buy-in across global teams.
• Risk and Compliance Management: Identify and mitigate risks, ensuring all activities comply with legal, regulatory, and data protection requirements in various jurisdictions.
• Process optimisation: Collaborate with business function leaders to map current processes, identify improvements, and manage transition periods with minimal disruption.
• Team Leadership: Lead cross-functional project teams, fostering collaboration, accountability, and alignment across internal and external stakeholders.
• Systems Integration and Security: Ensure seamless integration of offshore processes with existing IT systems while addressing data security and cybersecurity risks.

Who you are 

We are looking for exceptional skills in the following areas: 

• Project / Programme Management expertise: Extensive experience in managing large-scale, complex business transformation programmes from start to finish; your project management experience and approach will be tested during the interview process.
• Stakeholder management: Demonstrated ability to engage, influence, and manage relationships with senior stakeholders, including executives and global teams, ensuring alignment and effective communication.
• Process optimisation: Expertise in analysing, mapping, and improving business processes (particularly in functional areas such as finance, marketing, procurement, and HR) is desired.
• Vendor and contract management: Proficiency in negotiating and managing vendor relationships, including drafting and monitoring service level agreements (SLAs) to ensure delivery excellence.
• Leadership and team management: Strong leadership skills with the ability to manage cross-functional teams, both onshore and offshore, fostering collaboration and accountability.
• Legal industry experience: due to the complex organisational nature of global law firms, legal industry experience would be beneficial, though other similar industries (i.e. professional services, financial services) will also be considered.

What’s in it for you?  

• An opportunity to join a high-growth, scale-up consulting firm; we see an opportunity to make a material difference to how clients are served, and are on a mission to create environments that thrive for our clients. 

• A dedicated focus on your individual personal development: managed through annual performance appraisals, individual personal development plans, and our bi-weekly ‘continuous conversations’ programme. 
• Additional professional development is available through a personal training budget (subject to approval of a relevant business case)   

A competitive salary plus additional benefits including:  

• 25 days’ annual leave, plus an additional days’ leave for your birthday  
• Annual leave purchase: buy up to 10 additional days of leave per annum  
• Reservist leave: up to 10 days of paid leave to fulfil reservist commitments 
• Private health insurance*  
• AVIVA workplace pension scheme  
• AIG life assurance*  
• Save 30-60% on an electric car through The Electric Car Scheme  

*applicable to permanent hires only.  

Your Pace team:  

Harnessing Human Autonomy is putting the needs of humans above all in process and system design.  

We are a consultancy that helps organisations become aware of the human needs and behaviours within their operations, so that systems and processes can be designed and implemented to match. We automate the basics and empower the human to achieve more in the beckoning age of AI and automation. The results are a more engaged, agile and motivated workforce capable of greater efficiency and innovation.  

Imagine If… you worked for a business that has integrity at its core, one that truly cares about its People, Corporate Social Responsibility and delivering real value to its customers.